Hours & Location

Return Policy

An instrument being rented may be returned at any time. Rental payments are due through the date of return. There are no interest, finance or cancellation charges. RMI must be notified directly of intent to return an instrument by bringing the instrument to the store during business hours or by calling (401) 823-5459 for proper return instructions. RMI will not be held responsible for any instrument not returned in this manner.

Purchased non-rental items may be returned or exchanged within 14 days of purchase.  Please note the following exclusions and terms:

  • Reeds, mouthpieces, harmonicas, recorders or any other merchandise that is placed in the mouth, plus earplugs are excluded for sanitary reasons.  Unopened, still sealed, full packages of reeds may be exchanged.
  • Special Orders, including digital downloads, are excluded.
  • Print music, Software and DVDs are ineligible for return due to copyright laws, but may be exchanged. Software and DVDs must be unopened. 
  • Eligible returns and exchanges must have their original packaging, with all included items, in their original condition.  Items not returned or exchanged in this manner will result in a re-stocking fee of 15%.
  •  All SALE ITEMS ARE FINAL SALE.
  • Shipping charges are non-refundable.
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